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Anthony Alford

Profile page created Feb 14, 2019

Development Group Manager at Genesys Cloud Services


Anthony is a Development Group Manager at Genesys where he is working on several AI and ML projects related to customer experience. He has over 20 years experience in designing and building scalable software. Anthony holds a Ph.D. degree in Electrical Engineering with specialization in Intelligent Robotics Software and has worked on various problems in the areas of human-AI interaction and predictive analytics for SaaS business optimization.